CASE STUDIES

Our Impact in Action

Real results from real organizations.

Case Study 1

Situation:
Service center operations were 30% above industry cost targets due to inefficient workflows and redundant labor.

Action:
Led a Kaizen A3 initiative, redesigned workflows, eliminated waste, and digitized compliance documentation.

Result:

  • 30% reduction in operating costs

  • $2M increase in annual service revenue

  • Higher throughput and improved resource utilization

Operational Excellence & Cost Reduction
Book Consultation

Case Study 2

Situation:
Management turnover and inconsistent performance across regional teams.

Action:
Implemented a leadership mentoring program focused on accountability, KPI literacy, and strategic workforce planning.

Result:

  • 15% improvement in team utilization

  • Higher retention

  • Managers successfully supported 10% YoY growth without added executive resources

Leadership & Team Development

Case Study 3

Situation:
Previous product launches suffered from high early failure rates and customer complaints.

Action:
Established a Service Readiness Gate, defined spares strategy, created certified training, and built a closed-loop feedback system.

Result:

  • 76% reduction in early complaints

  • 3× increase in MTBR

  • Stronger cross-functional alignment

New Product Launch Readiness